FAQ
Straight
answers.
Testing, bulk pricing, payment and shipping.
Yes. Every product is tested by an independent third-party laboratory, and the certificate for the batch currently shipping is published in our COA library.
Discounts apply automatically to the total number of vials in your cart, across all products: 4–6 vials takes 5% off, 7–10 vials takes 10% off, and 11 or more takes 15% off.
Every order ships from our USA warehouse via UPS 2nd Day Air for a flat $15. Orders are processed the same business day once payment is received, and UPS tracking is emailed as soon as your label is created.
All orders ship from our USA warehouse to addresses within the United States, subject to applicable laws and shipping restrictions.
Zelle, Cash App and Venmo. After you place your order you get a unique order number and the QR code for your payment method — send the exact total and put your order number in the payment note. Every payment is verified by hand before shipping.
No. If you enter a code, checkout automatically applies whichever saves you more — the code or your bulk discount.
Store sealed vials refrigerated (2–8°C) and away from direct light. Follow the storage notes on each batch COA.
No. All products are sold strictly for laboratory research use only. They are not for human or veterinary use, and not for diagnostic or therapeutic purposes.
Still have a question? Contact us.